Legal
Terms of Service
1. Acceptance of Terms
By accessing or using Builders Monitor (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. We may update these terms from time to time; continued use constitutes acceptance.
2. Use of the Service
The Service provides access to building permit data collected from public municipal sources. You may use the Service for lawful business purposes including lead generation, market research, compliance screening, and construction analytics, subject to the restrictions below.
3. Restrictions
You may not: (a) resell, sublicense, or redistribute raw data obtained through the Service to third parties, except under an Enterprise plan with a separate data redistribution agreement; (b) systematically harvest or extract data beyond your plan's permitted export limits; (c) use the Service to send unsolicited commercial communications (spam); (d) reverse-engineer the platform or attempt to reconstruct our data collection infrastructure; (e) share API keys across unauthorized users or accounts.
4. Accounts and API Keys
You are responsible for maintaining the security of your account credentials and API keys. API keys must not be embedded in client-side code or shared publicly. Notify us immediately at info@buildersmonitor.com if you suspect unauthorized access.
5. Data Accuracy
Permit data is sourced from public municipal portals and is provided as-is. While we apply normalization and quality controls, we make no warranty of completeness, accuracy, or fitness for any particular purpose. Verify critical information directly with the issuing jurisdiction before relying on it for business decisions.
6. Privacy and Contact Data
Contact data (names, phone numbers, email addresses, and license numbers) is sourced exclusively from public permit filings made available by government agencies. Use of this data must comply with all applicable laws including CAN-SPAM, TCPA, and state-level contact regulations. We do not collect or sell private personally identifiable information beyond what appears in public permit records.
7. Billing and Refunds
Subscription fees are billed monthly or annually in advance via Stripe. Downgrading or canceling your plan takes effect at the end of the current billing period. We do not offer refunds for partial periods. Failed payments will result in downgrade to the Free plan after a grace period.
8. Quotas and Fair Use
Each plan includes a monthly lookup quota. At 100% utilization, record detail views return a 402 status; search and browse remain unrestricted. Systematic attempts to circumvent quota limits (e.g. automated scraping via the portal UI) constitute a fair-use violation and may result in account suspension.
9. Intellectual Property
The Builders Monitor platform, software, and brand assets are owned by Builders Monitor and protected by copyright. The underlying permit data is derived from public records and is not copyrighted by us; however, our schema, normalization, enrichment, and delivery infrastructure constitute proprietary work.
10. Disclaimer and Limitation of Liability
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUILDERS MONITOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.
11. Governing Law
These terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Disputes shall be resolved by binding arbitration in Miami, FL, except that either party may seek injunctive relief in any court of competent jurisdiction.
12. Contact
Questions about these terms: info@buildersmonitor.com.